Collected Information

If you choose to use and or purchase a Tomedes product or place an order with us, we may ask you to provide us with certain personal information, such as your name, physical and electronic mail ("e-mail") addresses, phone number, domain name and other information that by itself, or in combination with other information, may be identifiable to you as a specific individual. We may also ask for financial information, such as account or credit card numbers, and demographic information, such as your zip code.

Please be aware that Tomedes advertisers, and web sites that have links on our sites, and provider/distributor partners may also collect personally identifiable information about you. The information practices of these Internet access partners, advertisers, and web sites linked to Tomedes and provider/distributor partners, are not governed by this Privacy Policy. What these other sites do with that information is governed by the privacy policy for that site and not this policy. You are encouraged to review the privacy policy on any site you visit.

Information Requests

You may be able to request information on our sites regarding products and Services, including technical support and customer Service, by using online forms. We may ask that you provide certain contact information to allow us to fulfill your request and to send you information about Tomedes products and Services.

Security

Ordering online for a Tomedes product or service is secure and convenient. Our ordering process is protected by the Secure Sockets Layer ("SSL") protocol, which encrypts your information and confirms the identity of the Tomedes server before completing your transaction. Netscape Navigator 2.0 + (or better) and Internet Explorer 3.0+ (or better) support the SSL protocol. We recommend you use the latest browsers to ensure that you are protected by advances in security technology.

Children's Guidelines

Although some of Tomedes sites are not geared towards children, Tomedes nonetheless attempts to protect children. Tomedes must, however, rely on the information provided to us by visitors to our sites. As a result, it is impossible for us to guarantee with absolute certainty that the information collected and utilized by Tomedes is not derived from a child.

Disclosure

Tomedes

will not sell, rent, trade, or disclose individual Customer information to any third parties or outside companies

who will use the information to contact you or who will share the information with others without your permission. It may be necessary to disclose information in special cases when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating Tomedes policies or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Tomedes, other Tomedes users, or anyone else that could be harmed by such activities. Tomedes may disclose or access account information when we believe in good faith that the law requires it or for administrative and other purposes that we deem necessary to maintain, service, and improve our products and Services.

Use of Information

The use of an individual's e-mail address is necessary to keep our Customers well informed of maintenance issues, escalated critical issues and problem resolutions that may arise with your Tomedes Service. We may also use email addresses to provide our customers with informative newsletters, marketing messages, promotional materials, and other information that may be of interest to you. If you do not want us to use your data in this way, simply do not opt-in when we ask for your consent on the relevant forms where we collect your data. Or you can unsubscribe by sending your request to support@tomedes.com.

We like to keep our Customers informed via e-mail and other means. Sometimes Tomedes uses personal and demographic information to help us determine which Tomedes products and Services are most likely to be of interest to you or help diagnose problems with our servers or administration of our sites. We also use demographic information to gather general interest in our products, to help in the analysis of product usage, purchasing, and target markets.

Please note that Tomedes does provide information to outside companies (such as a credit card processing company) who perform certain functions on our behalf for billing purposes. We will not permit those companies to use the gathered information for other than the stated purpose.

Correct/Update

If you would like to change or modify information you have previously provided to us, please contact us here.

Cookies

Some of the websites we host place small bits of text or "cookies" onto your computer's hard drive. Cookies enable us to deliver content specific to your interests and keep track of your password so you do not have to re-enter it each time you visit our web sites. After you accept a cookie, it is passed from your browser to our servers each time you request a page. This cookie consists of a unique token that anonymously identifies to the server so that you can more easily access the features of the Tomedes Service. Please note that you may configure your web browser to warn you before you accept a cookie.

Customer E-mails

Tomedes will not read or disclose e-mail content to others unless required by law or deemed necessary to operate our services.

Contacting the Web Site

If you have any questions about Tomedes privacy policy or the privacy practices of our web sites, please contact us

Changes to the Privacy Policy

In the event our Privacy Policy needs to be modified, those changes will be reflected in the next revision of this Privacy Policy which will be posted on the Tomedes web site. Please check back often to review any revisions.